Legal
Privacy Policy
Last updated: March 2026
1. What We Collect
We collect the minimum data necessary to operate the service:
- Account data: Email address, name, and basic profile details returned by Google or Neon Auth.
- Draft metadata: Creation dates, trigger types, delivery status. Content is encrypted and unreadable to us.
- Recipient data: Names, email addresses, phone numbers you provide for delivery.
- Usage data: Basic analytics (page views, feature usage) via PostHog. No personally identifiable tracking.
2. Zero-Knowledge Encryption
All message content is encrypted with AES-256-GCM before it reaches our servers. Your passphrase is never stored or transmitted after initial key derivation. We cannot read, analyze, or share your message content under any circumstances — including in response to legal requests, because we technically cannot decrypt it.
3. How We Use Your Data
- Authenticate your identity and maintain your session
- Send check-in pings (Dead Man's Switch) via email and SMS
- Deliver your messages to recipients when triggers are met
- Process payments through our Merchant of Record (Dodo)
- Improve the product through anonymized analytics
4. Data Sharing
We do not sell your data. We share data only with:
- Resend: Email delivery service (recipient email addresses only)
- Twilio: SMS delivery service (phone numbers only)
- Dodo: Payment processing (billing information only)
- Neon: Database hosting (encrypted data at rest)
5. Your Rights (GDPR / CCPA)
- Access: Export all your data from Settings → Export My Data
- Deletion: One-click account deletion, immediate and permanent
- Portability: Download your data in JSON format
- Objection: Contact us to object to any processing
6. Data Retention
Your data is retained for as long as your account is active. Upon account deletion, all data — including encrypted drafts, recipient information, and encryption keys — is permanently purged within 24 hours. No backups are retained.
7. Cookies
We use only essential cookies for authentication through Neon Auth. We do not use tracking cookies or third-party advertising cookies. No advertising. Ever.
8. Contact
For privacy-related inquiries, contact us at privacy@deadmandrafts.com.